Donal Crotty

Donal is an international Mentor, Life Coach, Executive Leader and Global Services Consultant with over 30 years’ experience in people/operations leadership, customer advocacy, professional services, call centers, business development, and BPO.

Currently based in Malaysia, Donal has lived in 8 countries across Europe with work teams covering 35 countries from all 5 continents. His vertical experience, as both a business leader and consultant, includes Cyber Security, IT, Telecommunications, Finance, Insurance, Aviation, Electronics and Retail, working for global brand names as Boeing, Sony, HP, NIKE, BT and Telia. In 2016, Donal moved focus from Leadership and Consulting to business mentoring and life coaching, where he has since engaged over 50 clients from CEO’s to medical practitioners in Covid times. He is also a non-executive board member of two Finnish technology companies, Sparta Consulting and Diago Global.

Donal’s passion is all about people, their wellbeing, challenges and possibilities. His philosophy is about living values with a clarity of purpose, objective and outcome. His practice is about energizing and enabling Leaders and Organizations to deliver measurable success through self-awareness, positive people communications and great customer experience.  In addition to his working as a mentor and life coach, Donal is also General Manager of the Irish Chamber of Commerce in Malaysia, undertaking the role of Chairman from December 2021. 

His top three selected career achievements over 30 years as an executive leader, consultant, mentor and life coachinclude:

• Project managing one of the first VPN (Virtual Private Network) rollouts in Europe for Boeing in 1989 and part of support team for rollout of 100% digital design capability with Boeing, IBM and Dassault (CATIA) for design and launch of 777.  

• Lead Consultant in the development of Sony’s European support services for the launch of VAIO in 1997 and in designing their first global Service marketing program VAIOLINK which remained in place until 2018.


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